:root {
  --ink: #243140;
  --muted: #5d6b78;
  --line: #d7dee6;
  --bg: #ffffff;
  --soft: #f4f7fa;
  --brand: #5c6d82;
  --cta: #1a6fd4;
  --cta-ink: #fff;
  --bar: #1d4f8a;
  --max: 1120px;
  --radius: 14px;
}

*,
*::before,
*::after { box-sizing: border-box; }

html { scroll-behavior: smooth; }

body {
  margin: 0;
  font-family: "Segoe UI", Arial, sans-serif;
  color: var(--ink);
  background: var(--bg);
  line-height: 1.55;
}

img { max-width: 100%; display: block; }
a { color: inherit; }

.skip {
  position: absolute;
  left: 8px;
  top: -40px;
  background: var(--ink);
  color: #fff;
  padding: 8px 12px;
  z-index: 30;
}
.skip:focus { top: 8px; }

.brand-bar {
  text-align: center;
  padding: 28px 20px 8px;
  background: #fff;
}

.logo {
  display: inline-flex;
  align-items: center;
  justify-content: center;
  text-decoration: none;
  color: var(--brand);
}

.logo img {
  width: min(460px, 86vw);
  height: auto;
}

.brand-tag {
  margin: 10px 0 0;
  color: var(--brand);
  font-style: normal;
  font-weight: 800;
  font-size: clamp(1.15rem, 2.6vw, 1.65rem);
  letter-spacing: 0.01em;
}

.topbar {
  display: flex;
  align-items: center;
  justify-content: center;
  gap: 16px;
  padding: 10px 22px 16px;
  border-bottom: 1px solid var(--line);
  background: #fff;
  position: sticky;
  top: 0;
  z-index: 20;
}

.logo-mark {
  width: 46px;
  height: 46px;
  border: 3px solid var(--brand);
  border-radius: 50%;
  display: grid;
  place-items: center;
  font-family: Georgia, serif;
  line-height: 0.85;
  font-size: 0.72rem;
  text-align: center;
  flex: 0 0 auto;
}

.nav-wrap { display: flex; align-items: center; gap: 18px; }

.menu {
  display: flex;
  gap: 18px;
  list-style: none;
  margin: 0;
  padding: 0;
}

.menu a {
  text-decoration: none;
  color: var(--muted);
  font-weight: 600;
  font-size: 0.95rem;
}

.menu a:hover,
.menu a[aria-current="page"] { color: var(--ink); }

.nav-toggle {
  display: none;
  border: 1px solid var(--line);
  background: #fff;
  border-radius: 999px;
  padding: 8px 12px;
  font: inherit;
}

.btn {
  display: inline-flex;
  align-items: center;
  justify-content: center;
  text-decoration: none;
  border: 0;
  border-radius: 10px;
  padding: 12px 18px;
  font: inherit;
  font-weight: 700;
  cursor: pointer;
}

.btn-cta {
  background: var(--cta);
  color: var(--cta-ink);
  letter-spacing: 0.04em;
  text-transform: uppercase;
  font-size: 0.86rem;
}

.btn-ghost {
  background: #fff;
  color: var(--ink);
  border: 1px solid var(--line);
}

.hero {
  min-height: 62vh;
  display: grid;
  place-items: center;
  position: relative;
  background:
    linear-gradient(180deg, rgba(20, 40, 64, 0.28), rgba(20, 40, 64, 0.45)),
    var(--hero, linear-gradient(135deg, #4a6d8c, #2b4258));
  background-color: #1c2a38;
  background-size: contain;
  background-repeat: no-repeat;
  background-position: center;
  color: #fff;
  text-align: center;
  padding: 72px 20px;
}

.hero.hero-home { --hero: url("images/hero.jpg"); }
.hero-hot { --hero: url("images/hot-water.jpg"); }
.hero-filter { --hero: url("images/filtration.jpg"); }
.hero-reno { --hero: url("images/renovations.jpg"); }
.hero-new { --hero: url("images/renovations-kitchen.jpg"); }
.hero-ufh { --hero: url("images/underfloor.jpg"); }
.hero-fix { --hero: url("images/maintenance.jpg"); }

.hero { overflow: hidden; }

.hero img.hero-photo {
  position: absolute;
  inset: 0;
  width: 100%;
  height: 100%;
  object-fit: contain;
  object-position: center;
  background: #1c2a38;
  z-index: 0;
}

.hero .btn-cta {
  position: relative;
  z-index: 2;
  box-shadow: 0 8px 24px rgba(0, 0, 0, 0.25);
}

.card img {
  position: absolute;
  inset: 0;
  width: 100%;
  height: 100%;
  object-fit: contain;
  object-position: center;
  background: #1c2a38;
}

.band {
  background: var(--bar);
  color: #fff;
  text-align: center;
  padding: 28px 20px;
  font-size: clamp(1.35rem, 3vw, 2rem);
  font-weight: 650;
  line-height: 1.25;
}

.wrap {
  width: min(var(--max), calc(100% - 40px));
  margin-inline: auto;
}

.intro {
  display: grid;
  grid-template-columns: 160px 1fr;
  gap: 28px;
  align-items: center;
  padding: 56px 0 28px;
}

.intro h1 {
  margin: 0 0 12px;
  font-size: clamp(1.6rem, 3.4vw, 2.4rem);
  line-height: 1.2;
}

.intro h1 span { color: var(--cta); }
.intro p { margin: 0; color: var(--muted); }

.badge {
  width: 168px;
  height: 168px;
  border-radius: 50%;
  border: 3px solid var(--brand);
  display: grid;
  place-items: center;
  text-align: center;
  font-size: 0.95rem;
  font-weight: 800;
  line-height: 1.2;
  color: var(--brand);
  background: #fff;
}

.cards {
  display: grid;
  grid-template-columns: repeat(3, 1fr);
  gap: 18px;
  padding: 12px 0 64px;
}

.card {
  position: relative;
  min-height: 220px;
  border-radius: var(--radius);
  overflow: hidden;
  color: #fff;
  text-decoration: none;
  display: flex;
  align-items: flex-end;
  padding: 18px;
  font-weight: 700;
  font-size: 1.15rem;
  background: #3b4a58;
}

.card img {
  position: absolute;
  inset: 0;
  width: 100%;
  height: 100%;
  object-fit: contain;
  object-position: center;
  background: #1c2a38;
}

.card::after {
  content: "";
  position: absolute;
  inset: 0;
  background: linear-gradient(180deg, transparent 35%, rgba(0, 0, 0, 0.62));
}

.card span { position: relative; z-index: 1; }

.card-fix { background-image: url("images/maintenance.jpg"); }
.card-hot { background-image: url("images/hot-water.jpg"); }
.card-filter { background-image: url("images/filtration.jpg"); }
.card-reno { background-image: url("images/renovations.jpg"); }
.card-new { background-image: url("images/renovations-kitchen.jpg"); }
.card-ufh { background-image: url("images/underfloor.jpg"); }

.section { padding: 64px 0; }
.section h1, .section h2 { line-height: 1.15; margin-top: 0; }
.section h1 { font-size: clamp(1.8rem, 4vw, 2.8rem); }
.lede { color: var(--muted); max-width: 40rem; }

.bullets {
  display: grid;
  gap: 10px;
  padding: 0;
  margin: 24px 0 32px;
  list-style: none;
}

.bullets li {
  padding-left: 22px;
  position: relative;
}

.bullets li::before {
  content: "";
  width: 9px;
  height: 9px;
  border-radius: 50%;
  background: var(--cta);
  position: absolute;
  left: 0;
  top: 0.55em;
}

.blocks { display: grid; gap: 22px; }
.blocks article {
  background: var(--soft);
  border: 1px solid var(--line);
  border-radius: var(--radius);
  padding: 22px;
}
.blocks h2 { font-size: 1.2rem; margin: 0 0 8px; }
.blocks p { margin: 0; color: var(--muted); }

.faq details {
  border-top: 1px solid var(--line);
  padding: 14px 0;
}
.faq details:last-child { border-bottom: 1px solid var(--line); }
.faq summary { cursor: pointer; font-weight: 700; }
.faq p { color: var(--muted); margin: 8px 0 0; }

.contact-panel {
  display: grid;
  grid-template-columns: 1fr 1.1fr;
  gap: 40px;
  padding: 48px 0 72px;
  align-items: start;
}

form {
  display: grid;
  grid-template-columns: 1fr 1fr;
  gap: 14px;
}

form .full { grid-column: 1 / -1; }

label { display: grid; gap: 6px; font-weight: 700; font-size: 0.92rem; }

input, textarea, select {
  font: inherit;
  padding: 12px 14px;
  border: 1px solid var(--line);
  border-radius: 10px;
  background: #fff;
}

.file-field input[type="file"] {
  padding: 10px;
  background: var(--soft);
}

.file-hint { font-weight: 500; color: var(--muted); font-size: 0.85rem; }

.reviews {
  padding: 48px 0 20px;
  overflow: hidden;
}

.reviews-head {
  display: flex;
  align-items: center;
  justify-content: space-between;
  gap: 16px;
  flex-wrap: wrap;
  margin-bottom: 18px;
}

.reviews-head h2 { margin: 0; }

.g-badge {
  display: flex;
  align-items: center;
  text-decoration: none;
  gap: 12px;
  background: #fff;
  border: 1px solid #dadce0;
  border-radius: 8px;
  padding: 10px 14px;
  font-size: 0.92rem;
  box-shadow: 0 1px 3px rgba(60,64,67,.15);
}
.g-badge .g-logo { display: grid; }
.g-badge strong { display: inline; margin-right: 6px; }
.g-badge .g-count { color: #5f6368; }
.g-badge .stars { color: #fbbc04; letter-spacing: 1px; display: block; line-height: 1; font-size: 1.05rem; }

.g-mark {
  width: 28px;
  height: 28px;
  border-radius: 6px;
  background: #fff;
  color: #4285f4;
  font-weight: 800;
  display: grid;
  place-items: center;
  border: 1px solid var(--line);
}

.stars { color: #fbbc04; letter-spacing: 1px; }

.review-track {
  display: flex;
  gap: 16px;
  width: max-content;
  animation: review-scroll 42s linear infinite;
}

.reviews:hover .review-track { animation-play-state: paused; }

.review-card {
  width: 280px;
  background: #fff;
  border: 1px solid var(--line);
  border-radius: 14px;
  padding: 16px;
  box-shadow: 0 8px 20px rgba(20, 40, 64, 0.06);
}

.review-card header {
  display: flex;
  justify-content: space-between;
  font-size: 0.85rem;
  margin-bottom: 8px;
}

.review-card p { margin: 0; color: var(--muted); font-size: 0.95rem; }

@keyframes review-scroll {
  from { transform: translateX(0); }
  to { transform: translateX(-50%); }
}

.site-footer {
  background: var(--soft);
  border-top: 1px solid var(--line);
  padding: 28px 0 40px;
  color: var(--muted);
}

.site-footer .wrap {
  display: flex;
  justify-content: space-between;
  gap: 16px;
  flex-wrap: wrap;
}

.site-footer a { text-decoration: none; font-weight: 600; color: var(--ink); }
.tagline {
  font-style: normal;
  font-weight: 800;
  color: var(--brand);
  font-size: 1.05rem;
}

.areas {
  display: flex;
  flex-wrap: wrap;
  gap: 8px;
  margin: 16px 0 0;
  padding: 0;
  list-style: none;
}

.areas li {
  border: 1px solid var(--line);
  background: #fff;
  border-radius: 999px;
  padding: 6px 12px;
  font-size: 0.88rem;
  font-weight: 600;
}

.find-links {
  display: flex;
  flex-wrap: wrap;
  gap: 10px;
  margin: 16px 0 0;
}

.find-links a {
  text-decoration: none;
  border: 1px solid var(--line);
  border-radius: 999px;
  padding: 8px 14px;
  font-weight: 700;
  font-size: 0.9rem;
}

.find-links a:hover { border-color: var(--cta); color: var(--cta); }

.licence { margin: 12px 0 0; color: var(--muted); font-size: 0.95rem; }

.call-dock {
  display: none;
}

@media (max-width: 860px) {
  .call-dock {
    display: block;
    position: fixed;
    left: 12px;
    right: 12px;
    bottom: 12px;
    z-index: 25;
  }
  .call-dock .btn { width: 100%; padding: 16px; }
  body { padding-bottom: 76px; }
}

@media (max-width: 860px) {
  .intro, .cards, .contact-panel, form { grid-template-columns: 1fr; }
  .nav-toggle { display: inline-flex; }
  .menu {
    display: none;
    position: absolute;
    right: 16px;
    top: 70px;
    background: #fff;
    border: 1px solid var(--line);
    border-radius: 12px;
    padding: 12px 16px;
    flex-direction: column;
    min-width: 180px;
  }
  .menu.open { display: flex; }
  .badge { width: 100px; height: 100px; }
}

.talk {
  position: fixed;
  right: 16px;
  bottom: 16px;
  z-index: 30;
  width: min(340px, calc(100vw - 24px));
  font-family: inherit;
}

.talk-toggle {
  margin-left: auto;
  display: flex;
  align-items: center;
  gap: 8px;
  border: 0;
  border-radius: 999px;
  background: var(--bar);
  color: #fff;
  padding: 12px 16px;
  font: inherit;
  font-weight: 800;
  cursor: pointer;
  box-shadow: 0 10px 24px rgba(20, 40, 64, 0.25);
}

.talk-toggle[data-listening="true"] { background: #c0392b; }

.talk-panel {
  display: none;
  margin-bottom: 10px;
  background: #fff;
  border: 1px solid var(--line);
  border-radius: 16px;
  padding: 14px;
  box-shadow: 0 16px 40px rgba(20, 40, 64, 0.18);
}

.talk.open .talk-panel { display: block; }

.talk-panel p { margin: 0 0 10px; color: var(--muted); font-size: 0.92rem; }
.talk-log { max-height: 160px; overflow: auto; display: grid; gap: 8px; margin-bottom: 10px; }
.talk-log span { display: block; padding: 8px 10px; border-radius: 10px; font-size: 0.9rem; }
.talk-you { background: var(--soft); }
.talk-bot { background: #e8f1fb; color: var(--ink); }
.talk-actions { display: flex; gap: 8px; }

@media (max-width: 860px) {
  .talk { bottom: 76px; }
}

.offer-bar {
  background: #12263a;
  color: #fff;
  text-align: center;
  padding: 10px 16px;
  font-weight: 700;
  font-size: 0.95rem;
}
.offer-bar a { color: #fff; text-decoration: underline; }

.offers {
  display: grid;
  grid-template-columns: 1.2fr 1fr;
  gap: 18px;
  padding: 28px 0 8px;
}
.offer-card {
  border: 1px solid var(--line);
  border-radius: var(--radius);
  padding: 22px;
  background: var(--soft);
}
.offer-card.featured { background: #12263a; color: #fff; }
.offer-card h2 { margin: 0 0 8px; }
.offer-card .expire { font-size: 0.88rem; font-weight: 700; color: #c0392b; }
.offer-card.featured .expire { color: #ffd166; }

.team {
  display: grid;
  grid-template-columns: 280px 1fr;
  gap: 28px;
  align-items: center;
  padding: 36px 0;
}
.team img { width: 100%; border-radius: var(--radius); object-fit: contain; object-position: center; max-height: 360px; background: #1c2a38; }

.tiers {
  display: grid;
  grid-template-columns: repeat(3, 1fr);
  gap: 14px;
  margin: 22px 0;
}
.tier {
  border: 1px solid var(--line);
  border-radius: 12px;
  padding: 16px;
  background: #fff;
}
.tier.best { border-color: var(--cta); background: #eef5fc; }
.tier h3 { margin: 0 0 8px; }
.tier ul { margin: 0; padding-left: 18px; }

.faq details {
  border-bottom: 1px solid var(--line);
  padding: 12px 0;
}
.faq summary { font-weight: 800; cursor: pointer; }

@media (max-width: 860px) {
  .offers, .team, .tiers { grid-template-columns: 1fr; }
}

.hero-home { position: relative; }
.hero-copy {
  position: absolute;
  left: 24px;
  bottom: 24px;
  right: 24px;
  color: #fff;
  text-shadow: 0 1px 8px rgba(0,0,0,.55);
  max-width: 640px;
}
.hero-copy h1 { margin: 0 0 12px; font-size: clamp(1.6rem, 4vw, 2.4rem); }
.kicker { margin: 0 0 6px; font-weight: 800; letter-spacing: .02em; }

.trust-strip {
  display: grid;
  grid-template-columns: repeat(4, 1fr);
  gap: 0;
  list-style: none;
  margin: 0;
  padding: 0;
  background: #12263a;
  color: #fff;
  text-align: center;
  font-weight: 700;
  font-size: 0.92rem;
}
.trust-strip li { padding: 14px 10px; border-right: 1px solid rgba(255,255,255,.15); }
.trust-strip li:last-child { border: 0; }

.money-tiles {
  display: grid;
  grid-template-columns: repeat(3, 1fr);
  gap: 16px;
  padding: 28px 0;
}
.money {
  text-decoration: none;
  border: 1px solid var(--line);
  border-radius: var(--radius);
  overflow: hidden;
  background: #fff;
}
.money img { width: 100%; height: 200px; object-fit: contain; object-position: center; background: #1c2a38; }
.money h2, .money p { padding: 0 14px; }
.money h2 { margin: 12px 0 6px; font-size: 1.15rem; }
.money p { margin: 0 0 16px; color: var(--muted); }

.steps ol {
  display: grid;
  grid-template-columns: repeat(4, 1fr);
  gap: 12px;
  list-style: none;
  padding: 0;
  counter-reset: step;
}
.steps li {
  border: 1px solid var(--line);
  border-radius: 12px;
  padding: 14px;
  background: var(--soft);
}
.steps li::before {
  counter-increment: step;
  content: counter(step);
  display: block;
  font-weight: 800;
  color: var(--cta);
  margin-bottom: 6px;
}

.guarantee {
  background: var(--soft);
  border-radius: var(--radius);
  padding: 24px;
  margin: 24px auto;
}

@media (max-width: 860px) {
  .trust-strip, .money-tiles, .steps ol { grid-template-columns: 1fr; }
  .hero-copy { position: static; color: var(--ink); text-shadow: none; padding: 16px 20px 0; }
}